Do you post on YouTube ?

These are just a few of the wonderful email letters to him and to the Board

Pages of letters:

1, 2, 3, 4, 5, 6, 7, 8 ,9,10

Send him a copy and he will post it here (with only your initials).

Return to Texas State Board of Veterinary Medical Examiners

From M. A. F.
---------------- View Dr,
La Jolla, CA 92037
March 29, 2012

To: Texas Board of Veterinary Examiners
vet.board@veterinary.texas.gov

Re Ronald Hines DVM case #12-167

I am writing in response to the action of the board concerning
Ronald Hines DVM. I understand the board does not feel Dr Hines
should be able to maintain his excellent web site. Dr Hines
also provides counselling to owners with pets who contact him
for advice. Dr Hines does not ask for a fee, but it is possible
to give him a donation (which I have done in the past). His web
site is a valuable resource for those looking for information on
pet health and nutrition.

I am resident in California and have visited his web site when
I have been unable to get in touch with my vet about a pet’s
unusual behavior or appearance (late at night or on the weekend).
For us pet owners, many pet illnesses/odd behaviors may occur at
inconvenient times, when a visit to a 24 hr pet emergency
clinic/vet hospital may be prohibitively expensive or may even
be unnecessary. Although there are many sites on the web with
pet health information, Dr Hines provides useful, reassuring
information on his web site which helps pet owners.

I sincerely hope you will not block access to Dr Hines and
discriminate against his web site when other sites such as Ask a Vet,
at http://www.justanswer.petmd.com/ and
http :// www.veterinarypartner.com/ provide what they call
a consultation and require payment. Dr Hines provides great
counseling to concerned pet owners and his website is extremely
informative for a variety of pet species. He does not ask for
payment - just a donation if the visitor feels inclined.

Sincerely,

M. A. F.
***********************************************************************

April 1, 2011
TO THE TEXAS BOARD OF VETERINARY MEDICAL EXAMINERS
vet.board@veterinary.texas.gov

I am writing from Spain in reference to Case no. 12-167 regarding
Dr. Ronald Hines, DVM. I request that this letter be included in
his file.
We are an American family living between southern Spain and southern
Turkey. We have a Maltese dog afflicted with CHF, diabetes and
Cushing’s disease. When my dog was diagnosed here in Spain, I wanted
to get a second opinion from an American vet based on the tests done
ere in Spain. I also wanted to learn more about these conditions.
In searching the internet, I found Dr. Hines excellent website with
an abundance of information written in a way that pet owners can
understand. It was very helpful to me.
In the first few months after my dog was diagnosed with these diseases
I emailed other well-known US vets: Dr. Jack W. Oliver, specialist in
‘atypical’ Cushing’s at the University of Kentucky and Dr. Mark E.
Petersen, Veterinary Endocrinologist, in addition to Dr. Hines.
They all answered my questions in greater or lesser detail, but the
most thorough and considered counsel came from Dr. Hines who
voluntarily reviewed the lab results done here in Spain. It was very
lear to my husband and I that Dr. Hines is very professional and
knowledgeable. My daughter who lives in Morocco also sought his opinion
about her French bulldog when the diagnosis made in Casablanca was not
consistent with her dog’s symptoms.
We both had the same good experience and have a high opinion of
Dr. Hines. Therefore, on successive occasions when I felt the need
to find a veterinary counselor, I contacted Dr. Hines. He always
responded with good advice, factual information and suggestions for
further reading. He even referred us to a vet clinic here on the
Costa del Sol.
It is with great displeasure and consternation that we have been
informed that the Texas Board of Veterinary Medical Examiners is
considering curtailing our right to correspond with Dr. Hines by
email.
I question what right the TBVME has to tell me -- or anyone -- who
we may correspond with by email and what information we may be
allowed to give or receive? Both Askavet.com and JustAnswer.com have
lucrative businesses because there are many pet owners who would like
to have a question answered immediately or who want to get a second
opinion. If there were no market for electronic advice and support,
those sites would never have succeeded. Does the Board plan to
prevent Texas residents from seeking counsel from vets who participate
in JustAnswer.com?
I have used AskaVet and JustAnswer a couple of times and both times
received unsatisfactory, cursory answers from vets clearly
disinterested and unwilling to review lab results or spend any time
on a thoughtful answer. As a result, I contacted Dr. Hines again
online as I felt and continue to believe that he is much more
conscientious and thorough in his analysis of each case and thoughtful
and factual in his answers. Not all of us are lucky enough to find a
great vet or be near a good animal hospital. Veterinary training in
many other countries is not what it is in the United States. This is
one of the main reasons many pet owners abroad want to be able to get
counsel an American vet, even at a distance.
The internet has made Telemedicine a real and valuable asset to doctors
around the world. Why can it not be an asset also to veterinarians?
I believe we pet owners have a right in this age of electronic
communications to seek whatever information we want and need to help us
decide on our pet’s care. We have the right to solicit information
and to correspond privately with whomever we want. I do not believe
the TBVME has the right to deny anyone this access, or to dictate
with what veterinarian someone may correspond.
We ardently hope that Dr. Hines’ excellent support and help as
interested counselor will continue to be available online for all
who seek him out.

Sincerely, C W
Marbella, Spain & Kalkan, Turkey
***********************************************************************
April 1, 2012

To: Texas Veterinary Board
State of Texas vet.board@veterinary.texas.gov

Re: Case # 12-167 (Dr. Ronald Hines)
Good day. I am a dog owner from Manila, Philippines and have been one
of those that sought for the help of Dr. Hines for my dog online and
was greatly helped as a result. I believe that the availability of
educated online counsel such as his has helped me and our
veterinarians understand the health problem my dog faced
(she is now well) by helping me ask the right questions.
Usually, at the vet clinic, there is not enough time for the veterinarians
to explain every disease big or small to all of their patients,
one after the other. It is only at home when I have the chance to do
research and to make sure I understand the details pertaining to my
dog's ailment. Having educated health counsel available online was
helpful both to me and our vets because by doing my homework, it put
us on the same page, and we are able to communicate better. I am better
equipped to bring relevant observations up with our vet that may help
them give proper diagnosis.
Since I am in a country where veterinary practice is not as developed
as in the U.S., distance vets prove to be most valuable as they make
better veterinary knowledge available.
Please keep a copy of this letter of support in his file.
Respectfully,

A. S. A. , PIID
Interior Designer
***********************************************************************

To Whom It May Concern: vet.board@veterinary.texas.gov
4/1/12

I am writing regarding Dr. Ronald Hines' case # 12-167. I've greatly
appreciated the professionalism, kindness and invaluable help I have
gotten from Dr. Hines. I live in Chicago and enjoy a lovely relationship
with my local Veterinarian. He is a compassionate, sweet and professional
doctor however, I have experienced times when getting additional feedback
has been reassuring and very informative. Please place my letter in
Dr. Hines file. Thank you for taking the time to read my letter!

Sincerely,

M. C.
***********************************************************************
April 2, 2012

To the Texas State Board of Veterinary Examiners vet.board@veterinary.texas.gov

My name is K. McC. and I live in Duette, FL. I am writing to you
about case # 12-167 and I would like a copy of this email be placed
in the case file.
Dr. Ronald Hines’ Web site 2ndchance.info has been incredibly important
in helping me ask the right questions about my pet’s health. I have
several cats and dogs as well as other exotic and agricultural pets and
it is extremely hard to find good information online about them. Time
and again I search for answers and find them on 2ndchance.info. This
information has often encouraged me to seek out a local vet when I would
have possibly ignored important symptoms.
In the age of the internet you find an almost overwhelming amount of
information and I feel it is important to support and encourage quality
data such as the information put forth by Dr. Ron Hines. Distance
vets are a legitimate need and are another option to help pet owners
be more informed.
Thank you for your time,

K. S. McC
***********************************************************************
April 2, 2012

To Texas State Board of Veterinary Medical Examiners
vet.board@veterinary.texas.gov

Hello,

I have an 8 1/2 year old smooth collie named Archer ( see http://www.dogscape.com/dogscape/dog/view_dog.jsp?dogid=2575219678232465501789 )

Over the last few years, Archer has been slowing down and displaying
issues that would in humans look like arthritis.

In order to understand what was happening to Archer and in order to
prepare myself for a meeting Archer's vet ( http://irvingpethospital.com/ ),
I did Internet research about hip pain in dogs, its causes and what can
e done to help the pet feel better.

Far and away the most relevant information on the subject came from
Ronald Hines' web site. I learned about available pain relief options.
I learned about how animals metabolize pain medicine. I learned a lot.

So, when I had the 15 minute consult with my vet
(and that's all the time we get),
I could ask him important questions and focus on the issues rather
than wasting his time and mine giving me the background on the issues.
I could ask questions about COX inhibitors and understand the difference
between the way humans and dogs respond to COX inhibitors. That allowed
me to ask my vet the right questions and find an excellent treatment for
Archer, who is doing much, much better.

I understand that your agency is investigating the information that
Ronald Hines put on his web site. I am writing this note to advocate
for allowing Ronald Hines to continue to publish information on his
web site. He gave me the tools to better work with my vet and to better
choose treatment options for Archer. Ronald Hines' web site was
instrumental in helping me work better with my vet and that makes my
pet happier and healthier.

Thanks,

D. P.
***********************************************************************

April 5, 2012

To vet.board@veterinary.texas.gov

My family has used Dr. Hines website for quite a while as well as
many other websites with information about healthcare for our
pets. I use the sites to keep up to date with new information
on caring for our pets. Whether the website is from Florida or
a distance from us doesn't matter. I gather information and it
helps me go to my local vet with questions that I hope will keep
my pets in good health. We have many pets large and small and
require a local vet to keep them healthy. Vets and other pet
websites help people learn about our pets but you always use your
local vet to care for your animals. Dr. Hines website was a great
information site and I'll miss being able to read it. Please
include this in Dr. Hines file - case 12-167.
Thank you,
L. M.
39610 Carlton Rd.
Duette, FL 34219
***********************************************************************

April 5, 2012 To: vet.board@veterinary.texas.gov

Subject: Ronald Hines CASE #12-167

Dear Texas State Board of Veterinary Examiners,

I would appreciate having this letter put into the file for
Case 12-167. I live in New Mexico and wish to speak on behalf
of Distance Veterinarians such as those found now on the Internet.
They fill a strong need, especially in rural areas and in other
hard to serve places. My experience is that Distance Vets are good
for emergency advice, and for referring people to local vets who
can provide hands-on help.

Thank you for hearing me.
Mrs. C. B.
Santa Fe, NM 87594

***********************************************************************
March 28, 2012

Hello Ron,

It has been some years now since I last wrote a "letter of
reference" for a student, so I may be a bit out of practice
(pun not really intended). And, your plight seems to be
rather of a different kind, I'm sad to learn.

I have gone over your email and the links you provided. It
may take me a couple of days to compose an appropriate letter
of support for you, in part because I want to carefully
think the issue through. I'm not sure to what extent a
submission from a Canadian will help, but I will try.

Oh, and thanks again for having assembled and maintained such
a comprehensive and valuable web site. I look forward to
seeing its continuation :)

Just as an afterthought ( I tend to get ideas after the opportune
time to use them...) to my note yesterday...

The obvious example of use of the internet for information
dissemination involves the distance learning that so many
educational institutions are engaging in at present, in one
form or another. This area has evolved enormously since my
retirement so I'm not really all that current on the many
variations that presently exist, but they all do have one
thing in common: they charge a fee for the service. And it
would be very hard to argue that these institutions and the
instructors involved in these endeavours are not practicing
their professions.

It is just a thought, one that seemed like it would be useful

Once again, good luck!
Ted
***********************************************************************

May 2, 2012
Dear Dr. Hines,

I've found your website a few years ago and have been consulting
it every time my kids have any problem. I'm an animal lover and
volunteer for a few rescues, and all my kids are rescues. We have
7 cats and 5 dogs.
Yesterday my girl Pretty (cat) was wheezing and with difficult
breathing, so i resorted to your website to see what other
alternatives to steroids I had. I've know she has asthma, but
because she only had one attack before, I never really kept her
under any medication, instead, I tried my best to keep her
surroundings as free of triggers as possible. After reading the
info I needed, I decided to write you an email to express my
gratitude for all the awesome info you have on your site, and
it was when I found out what the Texas Board is doing to you.
In a world where technology rules and is used to propagate
information, it is a shame what the Board is doing to you.
Knowledge should be shared. Specially helpful, life saving
knowledge like yours. It makes me wonder what hidden agenda lies
beneath this course of action taken by the board..... Is it a big
corporation pulling some strings? Some pharmaceutical company
feeling threatened? Or plain and simple bullying against someone
that - compared to them - can't fight?

I am deeply sorry to hear you are considering surrendering your
license..... The world needs more souls like yours, that care
deeply and respectfully for the well being of animals, and all
you want is to share your knowledge to better pet parents
understandings of their furry kids illnesses.

I wish I had known this before, for I could have tried to spread
the word in the virtual media and maybe make some noise. I
have posted it on my facebook page and cross-posted it in many
pages of rescues, animal rights and animal lovers.
What they are doing to you, to make you stop sharing your 40 years
of knowledge is besides wrong, unfair and plain and simple cruel
with a nasty hidden agenda.

Please keep your website live, so people can still benefit from
your knowledge and passion for animals.

With all my heart I thank you for being strong and trying to fight!

My best!
Lilly

***********************************************************************

May 6, 2012

Hi Dr. Hines,

I came across your website because of a mouse that I recently have
taken on as a pet. It was unintentional but nonetheless I have a
new friend. She is exhibiting signs of illness - chattering and I
believe, sneezing. She's alone and I believe she's lonely. She
sleeps a lot. She was a feeder mouse and I'm not sure what to do.

I was about to contact you but then read about
what has been going on with you and the Texas board. I am so
sorry to hear about this.It's amazing how much of our liberty's
are being taken away from us right in front of our eyes but....

I hope everything goes well for you. If you can help, I'd
appreciate your expertise but if you can't, I understand your
position.

Thank you and enjoy your day!

N. R.

***********************************************************************

May 7, 2012

To the Texas State Board of Veterinary Medical Examiners:

I write regarding the necessity of Dr. Ronald Hines' continued
access to pet owners using the internet, and theirs to him.
Please give consideration to my remarks, and include them
permanently in his file.

I do keep a number of pets. I take them to their local veterinarian
whenever they have a need, and sometimes more often than others
might, just to be on the safe side. I would never substitute
an internet consultation for a face-to-face appointment. However,
the local vet has a limited time for each appointment. He sees
my pet for fifteen minutes, tells me what he wants me to do, and
sends me on my way. He does not have the time to educate me on
the cause, effect, and nuance of my pet's particular problem. He
may not even be current on the best care available for more
unusual situations. Over the years I have discovered that it's
up to me to do extra research and to ask about specific extra care
I could provide in order to even have it discussed. The simple
fact is that extra involvement on the part of the owner is necessary
to give the best and most complete care to the pet.

It's a sad thing that it is the exception, rather than the rule,
that an owner must go the extra mile to discover how to take the
very best care of their dependent animals. It is sadder still
that anyone, SUCH AS the Texas Board of Veterinary Medical Examiners,
would stand in the way of an owner trying to do the best for their pet,
or an experienced and knowledgeable individual trying to help. I
believe that current trends in pet nutrition and enrichment do
signify a similar trend in improved owner awareness and commitment
to superior pet care. Part of superior pet care must include
drawing information from varied sources, such as Dr. Hines and
his website. I believe the Texas government does a great
disservice to pet owners and pets alike when they limit contact
between Dr. Hines and those who would benefit from his experience
and knowledge.

Please reconsider your limitation of Dr. Hines and his internet
activity. He is an important resource for pet owners who strive
to take the best care possible of their dependent animals. Remember
that everything in a pet's life comes directly from the hand of
the owner. When you limit access to Dr. Hines, you bind the hands
that care for the animals.

To illustrate my assertion that more than simply taking a pet to
the local veterinarian is necessary for superior pet care, I will
provide personal examples of a common and an uncommon situation
in which it was important to look beyond the resource of the
local veterinarian:

A common case would be an outdoor cat (a stray that stayed) I cared
for with a belly wound after a fight. He was in very bad shape,
and the local vet cleaned him up, gave medications, and told us
goodbye. Because my mother was a nurse and I knew she would direct
me to put a warm compress on my own wound, I asked the vet if I
should do that for the cat. He was surprised and delighted with
the idea, said I should do it twice a day and it would really help.
This untamed cat was in such a bad way that he did allow this
treatment. The point is that this cat would never have gotten
that helpful home treatment if I had not happened to think of my
mother and ask about it.

An uncommon case would be my dog who unfortunately suffers with
autoimmune mediated polyarthropathy. Two vets were unable to
diagnose this problem which was eventually helped by a visit to
an orthopedic specialist. At the time of the second flare up of
the problem, even this specialist was unaware that autoimmune
arthritis might affect tissues outside the joint. It was my
online research that discovered that. The specialist ruled out
everything but cancer for her pain, but guess what? No cancer.
It was again the arthritis. Directly because of online research
my dog is getting the appropriate treatment she needs for relief.

Without doubt similar situations are played out every day in America.
Please allow Dr. Hines to be a part of the solution.

Thank you,
G G ......
New York

***********************************************************************

May 8, 2012

Dr. Hines,
My husband is on an exchange tour with the French Navy. We live in
Larmor-Plage, Brittany with our nearly five year old cocker spaniel.
I have read your site and I'm not sure if I am able to make a
donation in regards to your assistance.
My dog has dominance issues and has bit me a few times over the years.
Recently he has become protective of his rawhide. Last week I went to
pet him while the rawhide was near and he bit me in the face. I was
given four sutures on my nose and I will require plastic surgery.
We love our dog Harvey and would truly appreciate your guidance on
the matter. We have discontinued allowing him to sleep in the bedroom
and will begin following your other recommendations listed on your
site. We travel often and he typically accompanies us. What are your
recommendations in regards to his sleeping arrangements?
I'm concerned that he will bite again and speaking with a vet here is
challenging. If I could call you regarding the issue I would truly
appreciate your guidance. Thank you for your time,
J...H.....

Dear Mrs. H....

Thank you for writing to me about Harvey.
I will do what I can for you. Over the years, so many people have
written to me with the same problem. For now, please do nothing that
might cause Harvey to act aggressively toward you. Do you have children
in the home or others that might be at risk of being bitten ?

I do not know if you are aware of the fact that I have a recent
administrative problem in corresponding with pet owners. If not,
please read this webpage: http://www.2ndchance.info/TBVME2.htm
Then, if you would, write an email to the Board at
vet.board@veterinary.texas.gov . Address it to Their Executive Director,
Nicole Oria. explain where you live and a short note about the
problem similar to what you sent me. Then ask if they agree to allow
you to correspond with me. Instead of a payment to me, ask if they
would allow you to make a contribution to Navy Base social services
in Larmor. Explain that you want to discuss options in general for
dogs that develop problems like Harvey. Then get back to me.
Best wishes, RSH

***********************************************************************

May 9, 2012 To: Dr. H & Vet Board

Hello Dr. Hines,

I am writing to thank you for all you have contributed
to those of us who so value your website. I personally
have turned to you (via your site) many, many times for
answers, reassurance and information in the care of my
newly-adopted cat.
I am saddened that the Texas Board of Veterinary Medical
Examiners are so out-of-touch with your contributions to
pet owners in Texas, the USA, and the world. I find it
distressing and very pathetic to see such a lack of
intelligence! I did email the Board.
Please remember the drop in the pond that sends ripples
for eternity. Your contributions are just like that drop
of water.
Many people live 'in fear' and are often threatened by
the intelligent contributions of others. Their behavior
is not about you or your actions. It speaks of small,
threatened, fearful people.
I hope your are enjoying your practice in whatever way
you are now able to do so.
Blessings, Diane

**********************************************************************

To: Texas State Board Of Veterinary Medical Examiners
Attn: Ms. Nicole Oria
Re: Dr. Hines' Case for Internet Information Freedom

To Whom It May Concern;

Thank you for your attention. I appreciate your organization's mandate
to protect the integrity of veterinary medical practice in Texas.
My communication with you today pertains to the case of Dr. Hines,
a Texas-based veterinarian under review by your organization. I am
appealing to the board of professionals reviewing his case. I understand
that there is some controversy surrounding his practice and participation
in providing public access to his expertise on his website.
My appeal is as follows:
1. Please consider the legal, economic and civil context of the decision
regarding the case of Dr. Hines.
Informed pet owners are more capable of determining proper treatment of
their pets .Informed pet owners are more capable of determining the veracity,
integrity and authority of a given veterinary doctor, and as such, they
are more able to identify and patronize the most skilled, professional
and ethical practitioners of the veterinary field. Therefore, rather than
degrading and undermining the integrity and profitability of the profession,
informed pet owners serve to enhance the competitiveness and advancement in
the field.In the parallel profession of human health care, there are
countless websites and resources for individuals to become informed. So,
the case to limit his ability to communicate his expertise with his patients
or the public is not supported by parallel industry practice.
2. Please consider alternative measures to solve the problems, as described
by the veterinarians who brought the case to your attention. The solution
in the human healthcare information industry has been the requirement of
information providers to publish clear disclaimers, etc.
3. I hope to open dialogue regarding this case, either personally, or
to provide an outline of how I may participate in the discussion and
case progress.
Please understand also, that public awareness of this issue could become
a reality, so all decisions regarding the case must be made with the
understanding that social media and national journalistic attention may
become involved at any time in this process, so I urge you to consider
the public response any decisions you make and how they would reflect
on your organization.
I ask that this correspondence be included in the case file for Dr. Hines,
and I would very much appreciate your responses to any of the above points
or appeals.
Thank you very much for your time, and I want to thank you sincerely for
your work to maintain the integrity of the veterinary profession.
Sincere Regards,
J. M.
***********************************************************************

May 15, 2012
Subject: Dr. Ronald Hines

Dear Nicole Oria, I am writing in support of Dr. Ronald Hines. I live
in a wilderness area. We have only one veterinary clinic here in Fort
Davis. I am very reluctant to disturb them after hours unless it is a
life or death situation. The clinic is run by a husband and wife team.
When they are on vacation, we have no vet at all here. At times like
these the internet is my best resource. I have used Dr. Hines’ website
for at least 5 years because it is very helpful and easy to use. He has
never diagnosed or treated any of my animals. I sent him a totally
voluntary donation one time of $10.00 and that is all. I often spend
thousands of dollars with my local vet in a year. I have 2 house dogs,
2 house cats, I have had 8 feral cats fixed that I feed and shelter in
my basement, I have 4 Shetland ponies, a ferret, and a hamster. I have
swallows and thrashers nesting on my porch I try to look after. I try
to help any wildlife I see in distress. I find myself in need of
information quite often, and Dr. Hines’ website is my favorite source
of information. I take excellent care of my animals. You can verify all
this with the Fort Davis Veterinary Clinic, at --- --- ----. Dr. Hines
website was a goldmine of information. Why am I no longer able to use this
valuable resource? I would very much appreciate a reply. I feel you are
persecuting Dr. Hines unfairly. Respectfully, A.K. P.O. Box ---,
Fort Davis, Texas, 79734, Telephone 432 --- ----

***********************************************************************

To the Board,
I am a retired vet tech, and do so enjoy Dr. Hines Web site.
I also work with a wildlife rehabilitation center and occasionally have
questions. Dr. Hines site is very informative and supportive.

It is very sad that some vets are so insecure in their profession that they
do not want their clientele educated. What better way for a pet owner to
take excellent care of their pets, than to have them educated? I live in a
small community of 2000, and the vet here is that way. He is so narrow minded
that I drive 50 miles to see an excellent vet that does not treat me like an
ignoramus. Our local vet only sees dogs and cats. He is quick to call me if
wildlife comes in, but will not contribute in the care, or give any kind of a
break to people with multi household pets. It sounds like the same problem there
in Texas.

Please allow Dr. Hines to continue to educate the public and to take better
care of their pets. Regards, D.M.S. Roan Mtn. Tn.

***********************************************************************

May 15, 2012
Dear Dr Hines,

I have just this week discovered my dog has a ACL and I bumped into your website
through my research. In the Netherlands, surgery is the only option that I am
given. This is a fact I refuse to accept blindly. With help from your site, l
learned of my options and am now trying to find a vet who will work and guide me
through a non-surgical option.

I am greatly disappointed to read in your site, the actions taken against you.
And with deep regrets that you are forced by circumstances to consider to surrender
your license.

If it means something to you, through this difficult time, you are in every way, a successful vet

which you set out to be - made life better for many pets and many
owners beyond geographical borders. You certainly have for my dog as she maybe
spared from unnecessary surgery. The system that has been designed to protect us
has failed you and failed us with this decision.

What is success ?
To laugh often and much;
To win the respect of intelligent people and the affection of children;
To earn the appreciation of honest critics and endure the betrayal of false friends;
To appreciate beauty;
To find the best in others;
To leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition;
To know even one life has breathed easier because you have lived;
This is to have succeeded.
'Ralph Waldo Emerson'

Thank you for considering to continue your work to make a difference with or without
the license. I am sure you will continue to be very successful in the path you
have chosen.We are definitely breathing easier over here :)
Kind Regards,
Jeannie N., Remko D. and a tail wag from Glaska
The Netherlands

***********************************************************************

May 21, 2012
Dear Texas State Board Of Veterinary Medical Examiners Members,

I am writing to request you discontinue prosecution of Dr. Hines.

In this day and age of instant medical advise for humans and every other
species, it is illogical to consider someone sending a contribution to
Dr. Hines any different than the commercial advertising payments made to
big websites dispensing medical advise which is doubtlessly used by millions
of people around the world to self-identify and treat non-optimum physical
conditions in themselves and their animals.

I feel it logical that the Board should be concerned with proper education
and demonstration of proficiency to obtain licensing in Texas or with
prosecution of someone who has dispensed proven harmful veterinary advice
resulting in loss to the animal owners.

Everything which I have read on Dr. Hines website concurs with the diagnosis
of our own personal veterinarian and provides greater detail and instant
access to knowledge needed in the proper care of our birds. We happen to
live over an hour's drive from our nearest avian veterinarian and the data
provided by Dr. Hines website is very much appreciated.

Sincerely,
S.P.
Canyon Lake,TX

***********************************************************************

May 24,2012
Dear Texas State Board of Veterinary Medical Examiners,

When our dog was dying from unknown cause, Dr. Hines site was the most
accurate and helpful, even better than some actual local vet visits.

Protecting the status quo (veterinary doctors incomes) rather than joining
the real world of the internet helps no one. Information from all sources
is the key to understanding everything from animal diseases to evolution.
Facts rule, and the more people that have access to real proven facts the
better off the country is in every respect.

Picking on a vet that seems to be doing real good at small or no cost does
little for the image of the great Lone Star State. We here in The Garden State
(with the help of Governor Christie) are breaking down the "old boys networks"
that have done so much to impoverish many and caused the ruin of much of our
environment. Your actions certainly smack of hanging on to the old ways regardless
of the damage caused. While there are times when staying the course is best,
this is not one of them.

This is a capitalist country - if vets are losing business to internet services,
then the vets need to change their ways of operating as behooves any competitive
business. This is not 1953.

Sincerely,
D.McC.
North Brunswick, New Jersey

***********************************************************************

May 28, 2012

Ms. Nicole Oria
Executive Director
Texas State Board of Veterinary Medical Examiners

Ms. Oria,

Earlier this morning I found a very small baby rabbit that had fallen into a window
well on the side of my house. Since it was very tiny I didn't know what to do with
it but wanted to ensure I provided at least all I could in ensuring its possible
safety and chance at life.

Thanks to Dr. Hines' web site I found invaluable information along with photos he
provided which allowed me to determine the rabbit was large enough and that although
it seemed terrified and wasn't moving that it should be let go and would probably
be able to fend for itself. Most of the information I found on other web sites
did not even come close to the information that Dr. Hines provided in allowing me
to make what I believe was the best informed decision to release the rabbit back
into the wild. We kept the rabbit for the better part of the day but it simply sat
in the box on the towel we had placed it on and would not eat any of the leafy
greens we provided nor drink any of the water from the bottle, even after applying
peanut butter to the spout. As soon as my six year old daughter returned today
from school we showed her the baby rabbit and advised that we had to let it go for
it's own sake and chance at life. Although we had one very disappointed little
girl, the rabbit took off like a bolt as soon as I placed it on the grass and
it realized it had a chance at freedom. We were delighted to see with what energy
the little bunny bounced off toward our cedar hedge! Knowing then that the
poor little thing had been simply terrified all day long and not hurt nor ill at
all. With God's assistance the little creature might just make it!

I cannot thank Dr. Hines enough for the invaluable information he provided for
free on his internet site with no direction towards sponsors nor any advertising
of any kind.

Dr. Hines should be encouraged and commended on providing such an altruistic and
much needed service rather than being pursued by your office in what I went on to
read was case 12-167 that you and your office are pursuing against him. My wife
and I were horrified to find out that yet another otherwise respectfully and law
abiding individual, a disabled war veteran no less, was likely being unjustly
pursued. It is rather unfortunate that the United States of America, once the
most powerful and respected nation on earth, has degraded to a conglomerate of
bureaucratic agencies who mostly waste taxpayers money pursuing the little guys
like Dr. Hines, while the large multinational criminals such as the big banks
and financial institutions rob the entire economy and go free with impunity.
The decline of the Roman Empire and others started with such out of control
bureaucracy as well, the US is sadly following suit.

Please do the right thing, drop your case against him and let Dr. Hines continue
the much needed assistance he provides via the internet.

Gratefully Yours,

G. A. Quebec, Canada

***********************************************************************

May 30,2012

To: Nicole Oria Executive Director
Texas State Board of Veterinary Medical Examiners

Hello.

I am writing in support of allowing Dr. Hines' website to remain available.

I am a medical doctor. I can tell you that patients frequently research their health concerns online.
This is a good thing because they are more informed. If a patient does the research himself, he is
more apt to follow through. Sometimes it is difficult to find an answer, especially when it comes
to animals.

Because I also have a strong interest in the internet and its benefits, I help a friend write a
website devoted to dog treats. We mentioned a certain malady from which my dog suffers and how I had
to adapt a dog treat recipe for his health condition. Readers began to send in questions asking about
recipes for their own dogs with similar health conditions.

We did some research and found out that there were no definitive answers to some of the questions
the readers were posing. In fact, the various websites that discussed these issues contradicted each
other. Then we found Dr. Hines' website and his incredible library of articles. From those articles
we gained an incredible understanding and information about dogs and this particular common health
concern. Additionally, we wrote to Dr. Hines to ask his opinion and recommendation about certain
foods that the dog could eat without exacerbating the problem. He wrote back with an explanation
and referred us to other online resources so that we could learn more. He also advised that he is
merely giving information and pet owners need to follow-up with their own veterinarians.

We ALWAYS tell our readers that we are simply offering information and they should check with their
vet first before they do anything because there may be other issues involved that their vet needs to
advise about. Sometimes a second opinion is necessary. And sometimes a second person is better
able to explain something than the first person.

There are numerous articles all over the internet about treatments and cures that have not been
written by licensed practitioners. Many are actually sales pieces. Dr. Hines is completely transparent
in regards to his articles. He is neither selling products nor does he post ads. He is merely
disseminating information. The internet is meant for information dissemination.

Instead of shutting his website down, it would be more prudent to the veterinarian profession for
the Board to offer information on how to use the internet appropriately. There are real vets out
there with websites answering questions. As a pet owner, I would appreciate if there was a directory
of whom I could trust to answer my questions and whom is merely trying to sell me something. Of course
I am going to take my dog in to be seen for something serious. But not all concerns require that
I rush in to see the doctor. And sometimes, a brief answer that educates a patient is all they
need to allay anxiety until they can actually get in to see the doctor.

Please reconsider your position. Thank you.

Sincerely,

L.C., MD

***********************************************************************

May 31, 2012

To:Texas State Board of Veterinary Medical Examiners

Dear Ms. Oria, I have written you once before and received no response, although
I did request one. I want to know why I cannot correspond with Dr. Hines or use
his website. How can you regulate conversations on the internet? He is a wonderful
source of information when I cannot reach my local vet. I live in a town of less
than 1,000 people and we only have one vet clinic. They go out of town and are not
always available. I find it outrageous that you are trying to interfere with
Dr. Hines good work. Please reply. A.K.

***********************************************************************

June 1,2012

Dear Board of Vet Examiners,

I recently read an article from Dr. Hines in reference to a health issue
my cat is having. My cat has been a patient at both our local animal hospital,
as well as my local vet. I have, in no way, stopped taking my pet for physical
care. I was doing research on my pet’s health issue for some additional
guidance as I tried to make the hard decision on whether my pet needs to be
put to sleep, or not. His article was enlightening, well explained, and
more information I received from either my local vet, or the animal hospital.
It helped me to understand some underlying issues relating to my pet’s health,
and ways I could help to prevent his problem; as a result, I may not need to
put my pet to sleep. I would like to see more information on the web by Dr. Hines.

I use Web MD often for my family, and it prompts me to decide if something may
or may not potentially need medical attention. True, a website is no substitute
for common sense, or medical care; however, many of us don’t have all the
answers all the time. When I was in the military I was able to call a
“nurse line” and speak to a nurse regarding symptoms – they would then
advise whether I should seek medical attention or wait it out, etc. This
is no different. I see what Dr. Hines is doing as a worthy cause for pet
owners. Again, his website is not a substitute for medical attention for
pets. What his website is, however, is a useful source of viable, accurate
information. Too many websites provide false information about topics, and
people rely upon them. I would definitely like to see Dr. Hines continue
his good work online. I will always rely upon my vet’s best judgment; however,
what I see from Dr. Hines could also prompt me to seek a second opinion with
reference to my pet. That would certainly not take away from the vet community;
rather, it would stimulate it economically.

Please, DO NOT take away the good work Dr. Hines is doing. Please allow
readers to have accurate research, a person to contact in times of question
and need – think of him as a hotline; a way for people to have a voice when
they need one, and support as well. Vets see so many patients in a day, they
try to cram as much information at you as possible; they may not cover it all.
I had no idea changing my pet’s diet, or stress levels, or even the location
of his litter box could contribute to either his well-being, or trigger an
episode in his health issue. Dr. Hines’ website helped me to know this.

Thank you for your time.
P.P.

***********************************************************************

June 4, 2012

To: Texas Board of Veterinary Medical Examiners

Gentlemen and Ladies;
I am 66 years old and a resident of San Antonio. I have been a pet owner for
over 53 of those 66 years.
I have seen the veterinary service turn from caring physicians and clinicians
into corporate marketing monsters who will not let you out of their office
until you have spent $250 or more.
You and your pet are not patients but are sales opportunities and the more
vulnerable you are the stronger the pitch. You know what I'm talking about,
unnecessary procedures, product price gouging etc etc.
There are exceptions to the rule. There are Docs left over from the old days
that care more for their clients and patients than they do for squeezing ever
last cent out of the situation.
One such Vet is Dr. Ron Hines. I know this for a fact since I've known Ron for
35 years. He is competent, he is caring and he is innovative.
Having said that you would expect he would receive all the support he would
need from you folks in these tricky times. Well you would be wrong.
As I understand the situation you have taken the side of the folks that are
turning your profession into a combination of K Mart and a used car lot.
That is both unfortunate for me , my dog and what was a noble profession.

M.F.

***********************************************************************

June 7, 2012
To: Texas State Board of Veterinary Medicine

This is a letter I wrote to Mr. Hines and thought it be important to pass
on as my thoughts are not isolated. I speak for the general public and
advocate for consumer education without restraints. As a consumer we should
have the freedom to collect knowledge without barriers. Your organization
provides a barrier to consumer education by prohibiting Mr. Hines(and others)
to have the freedom to educate consumers. Should knowledge be so costly?
Should someone be reprimanded in providing a service that consumers are
requesting? There is no liability here. We (consumers) have a right to be
informed of all options in order to make an informed decision. With all
respect, we are individuals capable of weighing in pro and cons and making
our own decisions. With your support in removing barriers to information
and education you in turn will promote health promotion and disease
prevention for all species whom veterinarians care for.
Sincerely,
D.G.

***********************************************************************

June 8, 2012
To: Texas State Board of Veterinary Medical Examiners
Hello,

I have a 12 yr old green iguana and I can say that Dr. Hines' articles on green
iguanas are good, helpful advice for iguana owners. Not sure why you would have
pulled his right to practice but I think you're barking up the wrong tree.
Let's spend our time and money going after the puppy mills, dog fighters and abusers.

Thanks,

J.C

***********************************************************************

June 10, 2012
To: Texas State Board of Veterinary Medical Examiners

It is not right for the board to interfere with this informative site.
Many people can not afford to go to a vet each time their pet has a symptom
but even so by becoming informed, it may actually help a pet owner to make
a decision to take their pet to a vet. Most importantly, the site explains
at a lay person's level the health issue that a person is having with their
pet. Many people feel intimidated talking to their vets and asking for
details because they always appear to be so busy. This is so true for many
and sites like this can really help with understanding the pet's health
problem and promote the pet getting the best care that they need both
through the information and the care they receive from the vet. This
site actually increases the likelihood that a pet owner will seek care
for their pet through their own vet. Also, this site is just a reality of
our future and it is right. In some ways we need to start going back to
the way things were years ago. People became vets and doctors because of
the compassion they have inside of themselves for animals and humans, not
because it was LUCRATIVE. Dr Hines clearly still has this compassion to
want to help animals all over the World. This should be rewarded and not
punished! It is like doctors without boarders. It is done for compassion
and no other reason! Please place this email in Dr Hines' file.

Thank you,
E.T.

**********************************************************************

June 12, 2012
To: The Texas State Board of Veterinary Medical Examiners

GENTLEMEN,

BY THE GRACE OF GOD THIS MAN HAD THIS ARTICLE ON LINE ABOUT RAISING KITTENS. I WAS GIFTED, BY WAY OF A BROWN PAPER BAG BEING THROWN INTO MY DRIVEWAY, THE TWO SMALL KITTEN ABOUT TEN DAYS OLD. WELL THEY SURRIVED THEIR FIRST NIGHT THANKS TO HIS ARTICLE ABOUT RAISING KITTENS. IT HAS NOW BEEN THREE DAYS AND THEY ARE
STILL WITH US. I CALLED TEN VETS WHEN THEY FIRST ARRIVED HOPING TO GET SOME HELP WITH THE CARE, BUT THE MOST CIVIL RESPONSE THAT I GOT WAS TO HAVE THEM PUT TO SLEEP, THEY WOULD ONLY CHARGE ME $50. 00 TO DO THAT!

Well, needless to say, that didn’t sit well with me! So as I called my sister,
she said that her coworker in TX. had used this sight. She like it and found
the information to be good. I’m not sure why this man has been singled out,
but I think that you need to back off. What’s is wrong with his helping online?
You need to remind your personnel that hold a vet degree that COMPASSION IS STILL
IN THE DICTIONARY!! I’m sure over time you become numb from dealing with the
human element, don’t we all, but when a person is trying to do what’s right,
the last thing that I wanted to hear is that I should kill these tiny helpless
creatures after they had lived long enough to be sent to me, even tho they
came air mail. MY PERSONAL VET WAS OUT OF TOWN FOR THE WEEKEND AND WAS APPALLED
WHEN SHE HEARD SOME OF THE RESPONSES. She agreed with the article and made
a few slight adjustments to it and now we have babies that might live. Pull
your head out of your wallet and get back to what your profession is all about,
and that my friends doesn't mean bilking the public!!!

From one who still believes in kindness,
C. L-L.

***********************************************************************

June 13, 2012
To: The Texas State Board of Veterinary Medical Examiners

Hello,

Hereby I confirm with confidence that the activity and website of Dr Hines
has helped me to care efficiently for an injured orphaned opossum.

It would be a shame to suspend such source of information's which help to
save lives. One animal life is enough to motivate the existence of
Dr Hines website.

Kind regards
S.D.
Alberton Tasmania Australia

***********************************************************************

June 13, 2012

Dear Members of The Board,

Looking over the letters that the Board has received on Dr. Hines' behalf,
I noted that none of them were addressed to you. I assume that the paid staff
of the Licensure Board works under the general supervision of you nine august
individuals. So I am requesting that Staff make this letter available to all
of you in a timely manner.

I know a bit about the medical profession and the day-to-day challenges you
face in running your practices. I am 87 years old and have been a practicing
physician for 64 of those years. I still see patients four days a week.
Dr. Hines looks after the health of my wife’s cats here in Brownsville as I
looked after the health of his parents.

I would like to present to you some points to consider before you render a
judgment on Dr. Hines:

As over-regulated professionals, do you want to pioneer a new area of
governmental regulation ? That could prove to be shortsighted as new laws
often have unintended consequences. You will not be able to turn back the
clock much as you might wish to. Will you confiscate pet owners computers ?
You may silence Dr. Hines, but the need he fills will still be there.
His website is popular for a reason – it fills an unmet need. Those needs
would be met by others who will follow him. Would you prefer it come from
a fellow Texan with integrity like Dr. Hines, a third-party California
boiler room or some underemployed veterinarian sitting at a computer in
Mumbai ?

When the institutionalized veterinary profession faced crossroads and a
changing World in the past, it often buried its head in the sand or made
the wrong decision. Pet owners are already suspicious of veterinarian
motivation - suspicious that money means more to you than pet welfare.
They are unaware of the day-to-day pressures upon you in providing a decent
living for you and your loved ones and the overhead costs you endure.
That is unfortunate. But these type of Board shenanigans and personal
vendettas only tend to confirm their suspicions. Damage to the public
perception of one's profession, deserved or not, is difficult to correct
once faith is lost. Do you really want to risk that?

Why not look for some middle ground compromise before that becomes
impossible?

Sincerely yours,
H. T., MD

***********************************************************************

June 14, 2012
To: The Texas State Board of Veterinary Medical Examiners

I wish to contact Ronald S. Hines DVM PhD ,
With regards to Rabies in Spain.
I live in The Basque Country, (north of Spain). I have a small Hotel for cats
and dogs, (non profit ) I seek his advice in the matter of Rabies, its is
not a big problem here in the north, but quite rampant in the south.
the kennels are cleaned twice a day, and disinfected once a month, we
do however take in strays, and abandoned animals and the nearest Vet is
some 108 km from me,

Kind Regards.

D.R.J.S

***********************************************************************

June 16, 2012

Ron, I just now came across your website... .and am sorry for the harassment
the Texas Board is giving you....

That said.... I cannot help but wonder if perhaps this is a situation what
could and should be addressed by someone like the ACLU.... since you clearly
are not practicing medicine but are providing what is likely a very valuable
service to the layman... that promotes their education and their ability to
be an informed consumer.

I am not intimately associated with the ACLU... and do not know if they would
take on such a case... but imho... you are being singled out and silenced only
because someone does not like your message... and in Texas this is being done
without real oversight. I would think a court should be looking over their
decision, and since it is a public interest case, I would think some organization
with an interest in freedom of information would consider it part of their
mission to see this kind of issue through to its logical conclusion... and
sponsor the costs as part of their public service role.

Sincerely,

M.O. DVM, MD

Dear Dr. Mike,
Than you for your words of encouragement. It is letters like yours that lift up my spirits and
keep me hopeful. But I do not want to contact the ACLU. The Executive Director of the
Veterinary Boards is an attorney; and endless litigation is the
mother’s milk of lawyers. If I won the first lawsuit, they would simply modify
the law, and then sue me again.
It's a bit like being a prey animal, stalked in a Texas canned hunt, and they
may well mount my head on their Boardroom wall yet. I can not help but believe
that their ruling delay is designed to demoralize and to keep the stress and
pressure on. I no longer have the heart to write new articles nor can I
communicate freely with people that write to me - one could easily be another undercover
plant by the Board claiming to be the owner of a pet in distress.
Best Wishes, Ron

***********************************************************************

June 16, 2012
To: Nicole Oria
Executive Director
The Texas Board Of Veterinary Medical Examiners

Dear Ms Nicole Oria,

I'm an American citizen living and working overseas - in my case, Malaysia.
As you can imagine, not all Malaysia's services are First World. And
veterinary services is one of them! It is therefore very comforting to know
that when I am doubtful of the advice I'm getting, I can access via the
internet, first class, First World, second opinions and advice - whether it
be medical or not, dog related or not. I often link useful articles to my
puppy training website.

In fact, this kind of access of information is what has made the internet
such an amazing innovation - not just a step forward, but a leap forward!
However, most things in life are prone to abuse! So the downside to having
access to all this information is that as the internet is also home to many
millions of netzens, quite a few of them are loonies, malicious, or just
plain wrong!

I understand that for reasons stemming from your interpretation of the rules
and regulations concerning the practice of veterinary medicine in Texas,
you wish to prevent Dr. Hines from practicing veterinary medicine via the
internet. I'm sure you probably can.

But before you act, may I ask you to consider at least a couple of things?

1) If you remove the educated,sensible voices... what will be left? The
loonies. Who will be giving wrong, dangerous advice! Dr. Hines is educated,
experienced and licensed by no less a body that the Texas Board Of
Veterinary Medical Examiners.

2) The internet is not going away. It may not even change very much from
what we see now. Any changes will have to be by us! So instead of narrowing
Texas' interface with the future, why not embrace it? Why not let Texas lead
the way? Just as Silicon Valley has with other aspects of IT. After all,
Texas has an enormous amount of experience in large animal medicine -
why not encourage Texas vets to extend their practices online?

We all need to be open to change - or risk being swept away.
I hope you will read my letter with a favorable eye!

Yours sincerely,
R.G.

***********************************************************************

June 18, 2012
To: The Texas State Board of Veterinary Medical Examiners

I have been researching Cruciate Ligament Problems and possible surgery
for my daughter’s dog Logan, when I came across an article written by
Ron Hines DVM, PHD. His representation of the symptoms, diagnosis, treatment
choices and possible procedures and outcomes was information that I
absolutely appreciated. I am not an idiot I understand why veterinarians
might want this information removed. I do fully understand that the medical
profession, both human and animal, are caught up in a country wide epidemic
of malpractice lawsuits. I understand that for the most part well meaning
vets are forced to recommend the most aggressive procedures in order to avoid
being a victim. But, as a dog owner, and as a person who is very involved
in my own personal medical care, I am all about outcomes, choices and
weighing the consequences of hasty decision making.

If you squelch the information provided by Dr. Hines you are squelching the
adoring pet owner's right to make informed decisions regarding the medical
care and treatment of their loved ones. Much the same way as decisions are
made for other family members. As a pet owner I HAVE THE RIGHT TO OBTAIN AS
MUCH INFORMATION AS POSSIBLE!! YOU MUST NOT TAMPER WITH THIS!!

W.W.S.
Mobile AL

***********************************************************************

June 19, 2012
To Vet.Board,

In a recent emergency, in South Carolina, there were no experts in bird
rescue. This particular website got us through the first 24 hours until
we could locate and secure veterinary care for the bird we found injured.
Had it not been for this distance veterinarian instruction on how to care
for the situation in which we found ourselves, we would have been unable
to save an endangered species bird who would have never made it to the
specialist who rehabilitated the bird and set it free. It took a long
time to contact the rehabilitators and then even longer to arrive to their
facility four hours away. Even our local zoo did not have the specialty
to care for this bird, who simply fell out of a nest. It had no injury,
no illness and was fine.

Americans have a right to decide how they handle seeking information, they
have a right to have distance veterinarians who have specialty knowledge,
just as I practice nursing in the same way. It is not by any means
acceptable that anyone would say that we would not seek out a trauma specialist
for a human, and it is not so for the aspect of trauma for a bird.
I think the Board is way off base here, and challange the board in this
matter. Dr. Hines is responsible, and careful to provide prudent information
in a manner that is beneficial to the animal being handled. I welcome
any argument you may have. If it was your relative, instead of a bird, you
would not challange this nurse in this manner.

Dr. Hines is simply extending his knowledge which he has acquired through
experience. He is not telling anyone to do anything. He is extending his
experience, and allowing others to form their own experiences. He even
cautions with regard to law and ethics. I feel your focus on Dr. Hines and
how he chooses to practice his medicine - as there is no set form - it is
still practicing medicine. I imagine the users of his website have far
more positive outcomes than does the other users of the Mega - Chains who
cannot even care for a bird in an emergency! He is concerned with the
oath he took, not with production line euthanasia! Maybe the board needs
to focus on outcomes and their positivity, or negativity relative to the
number overall.

I welcome any questions or comments to be forwarded to me, and I request
a transcript of this communication be placed in Dr. Hines file. I am sure
you will find a way to complete that, but I assure you I will follow closely
to see any further updates on Texas thoughts on distance care. I think it
is a state that should take shame in their approach, and one I surely shall
not ever choose to reside in! Shame on Texas!
With Regards,
T. J.
Nurse,
Simpsonville, SC

***********************************************************************

June 19, 2012

This letter is to inform The Texas Board of Veterinary Medical
Examiners that MY right to information and MY right to make informed
health care decisions for MY pets is absolute and that you, The Texas
Board of Veterinary Medical Examiners, have no mandate to interfere
or meddle with private email conversations, what I may or may not view
on the INTERNET, or whom I choose to correspond with. Who do you
think you are anyway? Stay out of MY business.

I am a highly educated person who seeks regular "in person" medical care
for my dogs, cats and horses from my own very competent veterinarian in
Guanajuato, GTO, Mexico where we reside. In addition to seeking care for
my own vaccinated and well fed animals I do animal rescue, primarily with
dogs, so in many cases I am not always dealing with vaccinated, well
nourished or well cared for animals when seeking veterinary attention.
In addition to the excellent care we receive from our veterinarian here
in person I also refer to Dr. Hinds well written and informative articles
as a source of second opinion or general information based on his
experience because, as in many parts of Mexico mainly due to poor the
educational standards in place at some of the Universities, well trained
and competent veterinarians are something of a rarity here in my area.
Due to this, distance veterinarians such as Dr. Hinds are invaluable
to people such as myself.

Your apparent claim is that Dr. Hinds is in violation of the Veterinary
Licensing Act 801.351 – Existence of a Veterinarian-Client-Patient
Relationship because he has an on-line presence through which he provides
information to people with questions. Why then does the Alldredge Vet
Hospital web site,
(http://www.alldredgevethospital.com/pet-health-center.html)
that appears to be owned by "B.E.A., Jr., DVM" -- who
interestingly enough is also listed as the President of The Texas Board
Of Veterinary Medical Examiners on their site -- provide a link
to http://www.veterinarypartners.com/ on his site? Please tell me how the
"Veterinary Partners" site or for that matter on the many "Ask a Vet"
type sites (there are several) are providing a service that differs from
what Dr. Hinds provides. Seems a double standard to me and no one in
Texas or anywhere for that matter has any right to control where I
seek on-line information.

N.A.N.W.,
Guanajuato, GTO, Mexico

***********************************************************************

June 21, 2012
To: The Texas State Board of Veterinary Medical Examiners

I demand my right to obtain information at my discretion over the internet
or any other source that I deem reasonable. You are in violation of
Dr. Hines' basic constitutional rights and mine and you need to be stopped.

You do not have the right to interfere with my decisions regarding my pets'
health and well-being, which is exactly what you are doing by interfering
with my ability to seek veterinary advice and counsel over the internet.
You also don't have the right to interfere with my right to correspond
with whomever I see fit, be it Dr. Hines or anyone else.

Yours truly

K.J.W.

***********************************************************************

June 24, 2012
Dear Board of Directors,

I am a member of both TICA and CFA, and am a Ragdoll cat breeder in
Maryland.I use many resources in the process of my breeding operation,
and a very valuable resource I use is Dr. Hines.

It used to be in my pet owning experience that a veterinary office was
available 24 hours to help in any given emergency or situation.
These days there are no vets who are able to keep their practices open
and running 24 hours a day except the big, impersonal practices such as
Banfields and VCA. Caring small breeding operations such as mine, with
perhaps 3 or 4 litters of precious baby kittens a year, do not have the
money to run to the vet every second we have a qualm about something.
All my animals are vaccinated, run free in my home and have vet care when
they need it, but I do have questions that can be answered by carefully
reading such communications as Dr. Hines provides.

Not allowing Dr. Hines and other caring vets like him to help people such
as me is causing a severe hardship on us. I love and believe in the
Ragdoll breed, and want to share my love of this special animal with others,
and have made many people happy with a kitten of mine over the years.
But I cannot do it and cannot afford to do it without the help of Dr. Hines
who shares his wonderful knowledge to me. Reading his articles are not
a substitute for vet care when needed, but give me excellent relevant
information on the spot, such as tonight, when I am reading one of his
articles and have a 6-week old kitten at the VCA ER. I must have
knowledge to help her, and do not have access to such knowledge without
Dr. Hines.

PLEASE do not prevent him from being here for the small breeders and pet
people who need him so much.

Thank you,
L.K.

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June 25, 2012
To Vet.board
To Whom it May Concern:

If you have ever had a loving relationship with your dog and later in
life that dog developed a particular heart problem it is very helpful
to find someone that can explain the physiological changes that are
happening to our four legged companions. The quality of life in the later
stages of their life expectancy is very important to both the animal and
the pet owner. Understanding the whole process allows the pet owner to
provide the best care which in most cases is not explained by local
veterinarian to the extend Dr. Hines does in his article.

The Board should applaud the efforts of Dr. Hines for his efforts to make
us all understand these medical situations. Knowledge should make us
all better, not bitter.
M.R.
McHenry, IL

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June 26, 2012
To Nicole Oria
Texas Board of Veterinry Medical Examiners

Dear madam I live in the Turks and Caicos Islands on North Caicos and
recently found a baby Mockingbird hopping on the ground near my home,
and looked everywhere for a nest or other Mockingbirds and could not find
either. I decide to try to rescue him until he was old enough to fly.
I went home and got on the internet to get information on what to do,
and found Dr Hines page on insect eaters. http://www.2ndchance.info/insecteater.htm
I followed the suggestions and the baby was doing very well. He went
from 27 grams to 37 grams in 10 days. He started flying well and trying
to catch food own his own. Suddenly he appeared to be getting sick so
I called a vet we use on one of the other islands that is about a thirty
minute boat ride and she said there were no Bird vets there. She recommended
Dr. Hines, a vet in the US to email and I did, and he made a few
suggestions that I had already got from the website, she also suggested
the website. The baby seems to be recovering now and we hope to be able
to release him soon. Last year we rescued an Antillean Night Hawk and
successfully released him back to the wild.

All this being said I also read that the Texas Board of Veterinary
Medical Examiners is trying to stop Dr Hines. This appalls me because if
it were not for this website and Dr Hines many orphaned baby animals would
just die! People like me and my wife that truly care about wildlife have no
other resources than the internet, and regulators in the US do not give a
damn about wildlife, it is all about money!

Please consider what I have said in this matter and please do not hesitate
to contact me if you require additional information, but I really do not
expect a reply from a bureaucrat, I am from the US.

Thanks!
D.and E. K.
North Caicos Islands

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June 26, 2012
To Whom it my Concern,

The on line articles that have been provided by Dr Hines has brought
a great deal of peace of mind to me and have been helpful to both myself
and the vet. team which have worked on my cat Rocket. All the facilities/
options which exist in some areas of the United States do not exist here
in Canada, much to my surprise. Information is power both for the
professionals and the owners of animals which must work as a team for the
best care of our animal charges.

It brings me great shock and sorrow to hear that anyone would try to
disrupt this clean and reputable source of information. It is with knowledge
that we can try to save our animal friends....to often this knowledge is
unavailable or we find out to late. I have found that even at the vet
clinics and training hospitals there is a surprising lack of awareness of
who/what and where various options are available. (ie:kidney transplant for
cats). My local vet hospital is Eastern Passage Village Vet located at
Eastern Passage, Nova Scotia, Canada. I also dealt with the after hours
Metro Animal Emergency Clinic, Dartmouth, Nova Scotia. As for the possibly
of removing income from vets this is preposterous as it was the hope it
provided to me which encouraged me to give treatment a chance instead of
giving up immediately. As a member of the Canadian military and an admirer
of the ideals exposed by your nation (Freedom of speech and personal
responsibility and just plain decency) I truly wish to thank Dr Hines
for his great kindness and humanity. It is said that actions speak louder
than words if you should silence this fine gentleman for great kindness
and civic mindedness he has provided with his online articles then it is to
me it is the same as stomping on the flag; it would be an absolute betrayal
of the values that make your nation and humanity so great.
Sincerely,
C.B.
Master Seaman/Matlot-chef
National Defence/Défense Nationale
Halifax, NS, Canada, B3K 5X5

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June 27, 2012
Dear Board,

I am writing to suggest that the board not restrict the right for information
on the web that Dr Hines is providing. The info on pet heart failure saved
my dogs life and help my local vet with some much needed information.It helped
us BOTH as Vet and owner.

The clincal symptoms DR Hines provided and what my dog was showing we 100%
correct.It even helped with my vets suggested treatment,which he was again
100% correct in.My dog is doing much better and comfortable.

I would like this e mail put in his file as a strong support for what DR Hines
has done to help me with my pet.I think this free infomation Dr Hines provides
is comforting,well explained and invalueable to us pet owners and should not
be censored. A second opinion in a life shorting case for my pet is well
appreciated and needed.

Frank S
Central Florida Auto Repair

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June 27, 2012
Dear Board

Today I lost my faithful companion of 17 years. As you can guess I am grieving
and hurting. My head knows the decision I made today was the correct one, but
my heart is heavy with the loss of my Baby.

I had a few questions about my Baby’s heart condition and Dr. Hines website
is one that came up in response to my Google question. I found his article
to be exactly the same information as I received from my vet even down to
the type of medications normally prescribed for her congestive heart failure.
I did not construe anything in his articles to be “medical advice” just a
good discussion about the affects of CHF. You can tell from his writing
that he is a compassionate and loving person and I am sure he was a very
successful veterinarian.

His second posting was on the grief we suffer when losing a loved one, be it
a four legged one or a two legged one. I found everything he said to be
speaking to my heart and I needed that.

Personally I do not think there is anything that he could be violating and
would ask that you and your agency cease and desist from any further inquiry,
investigation and/or prosecution of Dr. Hines.

I am requesting that you transpose this email to writing and place it in
Dr. Hines file for future review by you and your agency.

Sincerely yours,

S.C.
Harrisburg, NC 28075

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June 28, 2012
Subject: Case No 12-167
To Whom It May Concern,

I am writing to ask you to lift restriction on the internet activity
of Ronald Hines DVM and pet owners' access to his wise and compassionate
counsel. To many like myself, living in areas where veterinary care and
advice is limited, there is a need for distance veterinarians and, although
I live outwith the USA, I hope you will consider my comments.

At a very low point of bereavement after the loss of a beloved pet I searched
high and low foranswers but found none, until I stumbled across Dr Hines's
pages. His words were able to offer me some comfort. The nearest to this
service I had seen was a question and answer service with a pool of veterinarians
who charge for answering each question posted. At the time I was in no
financial position to enter into such a dialogue and very much doubt, in any
case, that it would have brought the much-needed comfort that just reading
what Dr Hines had already provided for people to read did in an instant.
I feel it is of the utmost importance that any limitations on Dr Hines's
website and email access, to and from him, are lifted forthwith.

It is clear that Dr Hines has a true vocation unlike - it seems- so many in
his profession. If it is the case that the complaints which have lead to
these restrictions came from fellow veterinarians then that, to any
right-thinking person, is nothing short of iniquitous. That there were
complaints at all is iniquitous in fact.

People have a right to unrestricted information and to make informed
decisions regarding their pets' health care. Moreover we all have the
right to correspond freely with whomever we so wish.

I would be most grateful if you would keep my comments on Dr Hines's
file and myself informed of any updates in this matter.

Yours faithfully,

M.S.
4 Westwood, Argyle Terrace
Rothesay, Isle of Bute PA20 0BE

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July 11, 2012

To: Nicole Oria
Dear TX Board of Veterinary Medical Examiners

The information I was able to quickly pull off the internet from Dr Hines was incredibly
useful and easy to comprehend. Internet users know that they need to confirm information
and sources, so to withhold Dr Hines' ability to provide this otherwise useful information
via the internet is just not acceptable. Please allow him to continue providing relevant,
coherent information in his easy to understand format, which he seems to be doing with
the greatest of intentions, love and attention to detail. Nothing in this world is perfect.
Don't expect it from Dr Hines, or yourselves. But most of all, don't withhold one's
ability to put out information, when they have the background, ability and good intentions
to support what they do. I sincerely hope this email does not fall on deaf ears. Texas
is a great state because of the doers, not the doubters! Very respectfully,

L.U.
Flight Surgeon, USAF

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July 12, 2012

To: "vet.board@veterinary.texas.gov" <vet.board@veterinary.texas.gov>
Subject: Dr. Hines information

Good Afternoon,
As an inquisitive individual I always research what I don't know. I am an animal lover and
currently have 1 adult cat suffering from a cornea ulcer. I took him to the vet 2 days
ago for identification of his condition. I have never seen this in any of the many cats
I have owned over the years. Fortunately, the replacement vet I saw was thorough, passionate about her job and caring. She even wrote down all the instructions for his care since he also was suffering from asthma flare-ups. I wondered how my male snowshoe cat contracted/ injured himself. Just so happens I was kitten sitting the week before. Now I know my cat was most likely stressed and triggered his herpes 1 which in turn expressed itself by irritating the cornea. If Dr. Hines website wasn't available I would've been searching many sites to understand my Tommy's condition. Having information doesn't mean the animal wont end up at the vet. It actually explains the necessity of an office visit. Stop harassing him and
congratulate him for his time!

K.S.
Senior Quality Control Auditor
Global Medical Communications
A wholly-owned subsidiary of Eli Lilly and Company

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July 19, 2012

To: Director Nicole Oria, Texas Board of Veterinary Medical Examiners
Re: Dr. Ronald Himes, D.V.M. Docket No. 2012-98; Case No. 12-167

I am writing in support of Dr. Ronald Hines. Please keep a copy of this letter in his file.
Over the weekend, I found three baby birds that had fallen from their nest. I called a long
list of veterinarians, bird rehabilitation centers, and even U.S. Fish and Wildlife services.
It being a Saturday, most of the places I called were closed, and the few that were open
had neither the resources nor the expertise to care for baby birds. So I had to turn to the
internet for help. After reading about a dozen unhelpful websites – the main advice they
offered was to take the birds to a veterinarian or to call Wildlife Services – I came across
Dr. Hines' website.
The information that Dr. Hines shared was essential to the survival of the baby birds for the
first 48 hours before a avian medical specialist became available.Given that hundreds of
cases like mine likely occur across the country on a daily basis, I am appalled at the actions
of the TBVME against Dr. Hines and against the citizens of this country by keeping information
from them. I have a right to seek information that will help me make the best decisions for
animals I am caring for as well as for my pets. I have a right to correspond with whomever
I chose, over the internet or by other means. Denying that correspondence appears to directly
contradict one's right to free speech. Your website states, "The Board also establishes and
enforces policies to ensure the best possible quality of veterinary services for the citizens
of Texas. The board may adopt and amend rules of professional conduct as appropriate to
establish and maintain a high standard of integrity, skills and practice in the profession of
veterinary medicine."
Seeing as much of the internet is full of wrong information, if it is true that you aim to
keep the quality and integrity of veterinary medicine, then you should allow vets such as Dr.
Hines to continue their website and their correspondence with their clients. Dr. Hines'
website is rare in that it contains both correct and detailed information that actually helps
people and their pets.Furthermore, if the Board's function is also to adopt and amend rules,
then I suggest the Board update it's rules to align with the demands and competition of the
21st Century. Telemedicine is now a fact of life, and no amount of restraining one doctor's
actions (or even of many doctors) will turn back the clock. Instead, the TBVME should embrace
technology and use it to their advantage, allowing reputable, caring doctors to run part of
their business over the internet and perhaps make some sort of profit in that manner.
I believe that the TBVME's actions against Dr. Hines are unconstitutional, unethical, unwise,
short sighted, and a disservice to the people of Texas (and beyond). I suggest you drop the
case completely and focus your time and tax-payers' money on issues that are actually aimed
at improving the lives of the citizens and animals of Texas.
Thank you for your time and consideration.
Sincerely,

Y.R.

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